Privacy Policy

WSCB is committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller & Contact

West Sussex Carpentry & Building Limited is the Data Controller responsible for your personal data.

  • Email: enquiries@wscb.co.uk

  • Mailing Address: Unit A2, Hilton Park, East Wittering, Chichester, West Sussex, PO20 8RL

  • Registered Office: Unit 19b The Suite 1, Ground Floor, 4 Quay Point, Northarbour Road, Portsmouth, Hampshire, England PO6 3TD

What Personal Data We Collect & How We Use It

We collect and process personal data only when necessary for our business activities:

Data Type How It Is Collected Purpose & Lawful Basis (UK GDPR) Contact Information: (Name, Email, Phone Number) Web forms, direct emails, or phone enquiries. Legitimate Interests / Pre-Contractual Steps: To respond to project inquiries, supply estimates, and communicate about potential or active construction projects. Project Details & Site Address Shared directly by you during initial design or build consultations.Contractual Necessity: Required to plan, estimate, and execute building services requested by you. Technical & Analytics Data: (IP Address, Device Type, Browsing Activity) Automatically via standard Squarespace functional and analytics cookies. Consent / Legitimate Interests: To ensure website functionality, security, and evaluate general website traffic trends.

Data Sharing & Third-Party Processors

We do not sell, rent, or trade your personal information. We only share data with trusted third parties who assist us in operating our business and website:

  • Squarespace: Hosts our website and securely processes contact form submissions.

  • Professional Advisors & Subcontractors: Information is shared only where necessary to execute building works, planning requirements, or manage corporate accounting.

  • Legal Requirements: We may disclose data if required by law or regulatory bodies.

Data Retention

We retain personal data only for as long as necessary:

  • General Web enquiries: Retained for up to 2 years if no project moves forward.

  • Contracted Projects: Client project files, invoices, and structural build records are retained for up to 6–15 years to satisfy statutory tax, legal, and warranty requirements.

Your Legal Rights (UK GDPR)

Under UK data protection law, you have the following rights free of charge:

  1. Right to Access: Request a copy of the personal data we hold about you.

  2. Right to Rectification: Request that we correct any inaccurate or incomplete data.

  3. Right to Erasure ("Right to be Forgotten"): Request that we delete your personal data where retention is no longer necessary.

  4. Right to Restrict or Object: Limit or object to how we process your personal data.

  5. Right to Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please email us at enquiries@wscb.co.uk or write to our East Wittering mailing address.

If you are unsatisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.